Get in Touch

We're here to help you on your cosmic journey. Reach out to us with any questions, feedback, or support needs.

Contact Information

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Email Support

[email protected]

We typically respond within 24 hours

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Business Address

8 EU TONG SEN STREET, #16-81, THE CENTRAL

SINGAPORE 059818

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Phone Support

(+65)88021935

Available Mon-Fri 9:00-18:00 SGT

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Live Chat

Available in the app

Real-time support for urgent issues

Business Hours

  • Monday - Friday9:00 AM - 6:00 PM
  • SaturdayClosed
  • SundayClosed

Times are in Singapore Standard Time (SGT)

Send us a Message

Frequently Asked Questions

How do I create my birth chart?
To create your birth chart, you'll need to provide your birth date, time, and location. Go to the "Chart" section in the app and enter this information. Our AI will generate a detailed astrological chart with personalized interpretations.
Is my personal data secure?
Yes, we take your privacy seriously. All personal data is encrypted and stored securely. We never share your personal information with third parties without your consent. Please read our Privacy Policy for detailed information about data protection.
How accurate are the AI astrological readings?
Our AI is trained on extensive astrological knowledge and provides insights based on traditional astrological principles. However, please remember that astrology is for entertainment and guidance purposes only, and should not replace professional advice for important life decisions.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time through your device's app store settings (iOS App Store or Google Play Store). The cancellation will take effect at the end of your current billing period.
Do you offer refunds?
Refund policies are governed by the app store where you made your purchase (Apple App Store or Google Play Store). Please contact the respective app store for refund requests, or reach out to us if you need assistance with the process.
How do I update my birth information?
You can update your birth information in the app settings under "Profile" or "Birth Data." Keep in mind that changing this information will affect all future readings and chart interpretations.
Is the app available in multiple languages?
Currently, AstroChat is available in English. We're working on adding more languages in future updates. Stay tuned for announcements about new language support.
How often is the content updated?
We regularly update our astrological content, including daily horoscopes, transit information, and AI responses. Major app updates with new features are released periodically based on user feedback and astrological developments.